Terms & Conditions

Welcome to BMINDZ.com.

This website is owned and operated by BMINDZ  Private Limited,  Chennai 600 035 INDIA. By visiting our website
and accessing the information, resources, services, products, and tools we
provide, you understand and agree to accept and adhere to the following terms
and conditions as stated in this policy (hereafter referred to as ‘User
Agreement’), along with the terms and conditions as stated in our Privacy
Policy (please refer to the Privacy Policy section below for more information).

We reserve the right to
change this User Agreement from time to time without notice. You acknowledge
and agree that it is your responsibility to review this User Agreement
periodically to familiarize yourself with any modifications. Your continued use
of this site after such modifications will constitute acknowledgment and
agreement of the modified terms and conditions.


  1. In
    order to access our Resources, you may be required to provide certain
    information about yourself (such as identification, email, phone number,
    contact details, etc.) as part of the registration process, or as part of
    your ability to use the Resources. You agree that any information you
    provide will always be accurate, correct, and up to date.
  2. You
    are responsible for maintaining the confidentiality of any login
    information associated with any account you use to access our Resources.
    Accordingly, you are responsible for all activities that occur under your
  3. Accessing
    (or attempting to access) any of our Resources by any means other than
    through the means we provide, is strictly prohibited. You specifically
    agree not to access (or attempt to access) any of our Resources through
    any automated, unethical or unconventional means.
  4. Engaging
    in any activity that disrupts or interferes with our Resources, including
    the servers and/or networks to which our Resources are located or
    connected, is strictly prohibited.
  5. Attempting
    to copy, duplicate, reproduce, sell, trade, or resell our resources is
    strictly prohibited.
  6. You
    are solely responsible any consequences, losses, or damages that we may
    directly or indirectly incur or suffer due to any unauthorized activities
    conducted by you, as explained above, and may incur criminal or civil
  7. We
    may provide various open communication tools on our website, such as blog
    comments, blog posts, public chat, forums, message boards, newsgroups,
    product ratings and reviews, various social media services, etc. You
    understand that generally we do not pre-screen or monitor the content
    posted by users of these various communication tools, which means that if
    you choose to use these tools to submit any type of content to our
    website, then it is your personal responsibility to use these tools in a
    responsible and ethical manner. By posting information or otherwise using
    any open communication tools as mentioned, you agree that you will not
    upload, post, share, or otherwise distribute any content that:
    1. Is
      illegal, threatening, defamatory, abusive, harassing, degrading,
      intimidating, fraudulent, deceptive, invasive, racist, or contains any
      type of suggestive, inappropriate, or explicit language;
    2. Infringes
      on any trademark, patent, trade secret, copyright, or other proprietary
      right of any party;
    3. Contains
      any type of unauthorized or unsolicited advertising;
    4. Impersonates
      any person or entity, including any www.BMINDZ.com employees or

We have the right at our sole discretion to remove any content
that, we feel in our judgment does not comply with this User Agreement, along
with any content that we feel is otherwise offensive, harmful, objectionable,
inaccurate, or violates any 3rd party copyrights or trademarks. We are not
responsible for any delay or failure in removing such content. If you post content
that we choose to remove, you hereby consent to such removal, and consent to
waive any claim against us.

  1. We
    do not assume any liability for any content posted by you or any other 3rd
    party users of our website. However, any content posted by you using any
    open communication tools on our website, provided that it doesn’t violate
    or infringe on any 3rd party copyrights or trademarks, becomes the
    property of www.BMINDZ.com, and as such, gives us a perpetual,
    irrevocable, worldwide, royalty-free, exclusive license to reproduce,
    modify, adapt, translate, publish, publicly display and/or distribute as
    we see fit. This only refers and applies to content posted via open
    communication tools as described, and does not refer to information that
    is provided as part of the registration process, necessary in order to use
    our Resources. All information provided as part of our registration
    process is covered by our Privacy Policy.
  2. You
    agree to indemnify and hold harmless BMINDZ.com a digital property of BMINDZ
    Private Limited and its parent company and affiliates, and their
    directors, officers, managers, employees, donors, agents, and licensors,
    from and against all losses, expenses, damages and costs, including
    reasonable attorneys’ fees, resulting from any violation of this User
    Agreement or the failure to fulfill any obligations relating to your
    account incurred by you or any other person using your account. We reserve
    the right to take over the exclusive defense of any claim for which we are
    entitled to indemnification under this User Agreement. In such event, you
    shall provide us with such cooperation as is reasonably requested by us.


privacy is very important to us, which is why we’ve created a separate Privacy
Policy in order to explain in detail how we collect, manage, process, secure,
and store your private information. Our privacy policy is included under the
scope of this User Agreement. To read our privacy policy in its entirety, click


using our website, you understand and agree that all Resources we provide are
“as is” and “as available”. This means that we do not
represent or warrant to you that:


conjunction with the Limitation of Warranties as explained above, you expressly
understand and agree that any claim against us shall be limited to the amount
you paid, if any, for use of products and/or services. www.BMINDZ.com will not
be liable for any direct, indirect, incidental, consequential or exemplary loss
or damages which may be incurred by you as a result of using our Resources, or
as a result of any changes, data loss or corruption, cancellation, loss of
access, or downtime to the full extent that applicable limitation of liability
laws apply.


content and materials available on www.BMINDZ.com, including but not limited to
text, graphics, website name, code, images and logos are the intellectual
property of BMINDZ Private Limited, and are protected by applicable copyright
and trademark law. Any inappropriate use, including but not limited to the
reproduction, distribution, display or transmission of any content on this site
is strictly prohibited, unless specifically authorized by BMINDZ Private


agree that we may, at our sole discretion, suspend or terminate your access to
all or part of our website and Resources with or without notice and for any
reason, including, without limitation, breach of this User Agreement. Any
suspected illegal, fraudulent or abusive activity may be grounds for
terminating your relationship and may be referred to appropriate law
enforcement authorities. Upon suspension or termination, your right to use the
Resources we provide will immediately cease, and we reserve the right to remove
or delete any information that you may have on file with us, including any
account or login information.


website is controlled by BMINDZ Private Limited from our offices located in the
state of Tamil Nadu, India. It can be accessed by most countries around the
world. As each country has laws that may differ from those of Tamil Nadu, India
by accessing our website, you agree that the statutes and laws of Tamil Nadu,
India without regard to the conflict of laws and the United Nations Convention
on the International Sales of Goods, will apply to all matters relating to the
use of this website and the purchase of any products or services through this

any action to enforce this User Agreement shall be brought in the federal or
state courts located in Tamil Nadu, India. You hereby agree to personal
jurisdiction by such courts, and waive any jurisdictional, venue, or
inconvenient forum objections to such courts.


of order is not possible once the payment has been made. No refunds will be
given except in the event of cancellation or non-performance of service by BMINDZ
Private Limited.




you have any questions or comments about these our Terms of Service as outlined
above, you can contact us at: BMINDZ
BMINDZ Private Limited
6, Dhanammal Street, Spurtank Road, Chetpet Chennai, Tamilnadu – 600 031 India
Phone : + 91 44 4024 7777.

Grievance Officer

Mr. Deepak V. Menon

+91 94440 02538


Change to Refund &
Cancellation Policy

BMINDZ, we take pride in the services delivered by us and guarantee your
satisfaction with our services and support. We constantly improve and strive to
deliver the best accounting, financial or secretarial services through the
internet. However, in case you are not satisfied with our services, please
contact us immediately and we will correct the situation, provide a refund or
offer credit that can be used for future BMINDZ orders.

Not Satisfied? Let us know!

you’re not satisfied with the service, simply login to iCFO Portal and create a ticket for the engagement to
initiate the refund process. All help tickets are reviewed by members of the
Senior Management and personally responded within 24-48 hours.

Refund Policy

When a payment
of fee is made to BMINDZ, the fees paid in advance is retained by BMINDZ in a
client account. BMINDZ will earn the fees upon working on a client’s matter.
During an engagement, BMINDZ earns fee at different rates and different times
depending on the completion of various milestones (e.g. providing client portal
access, assigning relationship manager, obtaining DIN, Filing of forms, etc.,).
Refund cannot be provided for earned fee because resources and man hours spent
on delivering the service are non-returnable in nature. Further, we can’t
refund or credit any money paid to government entities, such as filing fees or
taxes, or to other third parties with a role in processing your order. Under
any circumstance, BMINDZ shall be liable to refund only upto the fee paid by
the client.

Procedure for Requesting Refund

Refund request can be initiated through iCFO Platform after signing in. To
request a refund, please request a refund in the concerned chat room to the
relevant engagement manager. All refund requests must be made within 60 days of
purchase. Refund request over 60 days will not be accepted and only credit will
be provided for completion of service / change of service. We will complete
processing your refund request within 4 to 5 weeks of receiving all the
information required for processing refund like reason for refund, bank details
for processing request, etc.

Change of Service

If you want to
change the service you ordered for a different one, you must request this
change of service within 60 days of purchase. The purchase price of the
original service, less any earned fee and money paid to government entities,
such as filing fees or taxes, or to other third parties with a role in
processing your order, will be credited to your BMINDZ account. You can use the
balance credit for any other BMINDZ service.

Standard Pricing

BMINDZ has a
standard pricing policy wherein no additional service fee is requested under
any circumstance. However, the standard pricing policy is not applicable for an
increase in the total fee paid by the client to BMINDZ due to increase in
government fee or fee incurred by the client for completion of legal
documentation or re-filing of forms with the government due to rejection or
resubmission. BMINDZ is not responsible or liable for any other cost incurred
by the client related to the completion of the service.

Factors Outside our Control

We cannot
guarantee the results or outcome of your particular procedure. For instance,
the government may reject a trademark application for legal reasons beyond the
scope of BMINDZ service. In some cases, a government backlog or problems with
the government platforms (e.g. MCA website, Income Tax website, FSSAI website)
can lead to long delays before your process is complete. Similarly, BMINDZ does
not guarantee the results or outcomes of the services rendered by our
Associates on Nearest.Expert platform, who are not employed by BMINDZ. Problems
like these are beyond our control and are not covered by this guarantee or
eligible for refund. Hence, delay in processing of your file by the Government
cannot be a reason for refund.

Force Majeure

BMINDZ shall
not be considered in breach of its Satisfaction Guarantee policy or default
under any terms of service, and shall not be liable to the Client for any
cessation, interruption, or delay in the performance of its obligations by
reason of earthquake, flood, fire, storm, lightning, drought, landslide,
hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the
public enemy, epidemic, famine or plague, action of a court or public authority,
change in law, explosion, war, terrorism, armed conflict, labor strike,
lockout, boycott or similar event beyond our reasonable control, whether
foreseen or unforeseen (each a “Force Majeure Event”).

Cancellation Fee

Since we’re
incurring costs and dedicating time, manpower, technology resources and effort
to your service or document preparation, our guarantee only covers satisfaction
issues caused by BMINDZ – not changes to your situation or your state of mind.
In case you require us to hold the processing of a service, we will hold the
fee paid on your account until you are ready to commence the service.

Before processing any refund, we reserve the right to make best
effort to complete the service. In case, you are not satisfied with the
service, a cancellation fee of 20% + earned fee + fee paid to government would
be applicable. In case of change of service, the cancellation fee would not be

Last updated: May 24, 2022